Privacy Policy

Black Creek Mechanical Ltd. ("Black Creek," "we," "us" or "our") respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy law.

Information you provide to us

We collect the information you choose to send us, including:

• Contact and quote requests: your name, company, email address, phone number, project location and the details of your message.
• Career applications: your name, email address, phone number, the role you're applying for, any notes you add, and the résumé or file you upload.

You don't have to give us this information, but we need it to respond to your inquiry, prepare a quote or consider your application.

Information collected automatically

When you visit the site, we use Google Analytics and Google Tag Manager to understand how the site is used, for example, which pages are viewed and general, non-identifying information about your device and browser. We have configured Google Analytics to anonymize IP addresses and we do not enable Google Signals or advertising personalization, so this data is not used to build advertising profiles or track you across other sites.

These tools set cookies in your browser. You can block or delete cookies through your browser settings, and you can opt out of Google Analytics using Google's browser opt-out add-on.

How we use your information

• To respond to your inquiries and prepare quotes.
• To review and follow up on job applications.
• To operate, maintain and improve this website.
• To meet our legal and regulatory obligations.

We do not sell your personal information.

Service providers

We use trusted third parties to run this website and process the information you submit. Form submissions are hosted and processed by our website platform, Netlify, and website analytics are provided by Google. These providers process data on our behalf and are subject to their own privacy and security commitments. Some of them may store or process data outside Canada, including in the United States.

How long we keep it

We keep personal information only as long as needed for the purpose it was collected, to respond to your request, administer a hiring process, or as required by law, after which it is deleted or de-identified.

Your choices and rights

Subject to applicable law, you can ask us to access, correct or delete the personal information we hold about you, and you can withdraw your consent to our use of it. To make a request, contact us using the details below. We will respond within a reasonable time.

Security

We use reasonable administrative, technical and physical safeguards to protect personal information against loss, theft and unauthorized access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Links to other sites

This website links to third-party sites, such as our clients' websites and our LinkedIn page. We are not responsible for the privacy practices of those sites; please review their policies.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the "last updated" date above.

Contact us

If you have questions about this policy or how we handle your personal information, contact us at:

Black Creek Mechanical Ltd.
48 Galaxy Blvd, Suite 413, Toronto, ON M9W 6C8
(416) 604-7558
Send us a message